Terms & Conditions

Zentrix AI · Zentrix AI · Last updated 28 October 2026

Welcome to Zentrix AI, a service of Zentrix AI ("we", "us", "our"). By accessing our website or buying a subscription you agree to these Terms & Conditions. Business clients also accept our Client Service Agreement, which forms part of these terms. If you do not agree, please do not use the service.

1. Use of the website

• You must be at least 18 years old and able to enter a binding contract to create an account or buy a subscription.
• You are responsible for keeping your account details confidential and for all activity under your account.
• You agree to provide accurate, current and complete information.
• You may not use the website or service for any unlawful or unauthorised purpose, or in a way that breaks WhatsApp/Meta policies.

2. Service information and pricing

• We describe our plans, features and limits as accurately as possible on our Pricing page.
• Prices are in Sri Lankan Rupees (LKR) and may change. Price changes apply from your next billing month and are announced in advance in your console.
• We may correct errors in prices or descriptions at any time.

3. Orders and payments

• Subscriptions are billed monthly in advance. By paying, you authorise us to charge the plan price plus any applicable taxes.
• Online payments are processed by our third-party payment provider PayHere (PayHere (Pvt) Ltd). We do not store your card or bank details.
• We may refuse or cancel an order, for example if payment fails, information is incorrect, or the account breaks these terms.
• Your plan is activated after payment is confirmed. If a renewal payment is not received, the assistant pauses at the end of the paid period.

4. Delivery of the service

• Zentrix AI is a digital service delivered online. No physical goods are shipped.
• Access to your console is available immediately after sign-up. Paid plans are activated as soon as payment is confirmed (usually instantly, and at most within 1 business day for bank transfers).
• Connecting your WhatsApp number depends on Meta's verification and may take additional time that is outside our control.

5. Cancellations and refunds

You can cancel at any time. Refunds are handled according to our Refund Policy.

6. Your content and your AI assistant

You keep ownership of the information you upload. You are responsible for your assistant's setup, knowledge and answers, as described in the Client Service Agreement.

7. Intellectual property

The website, software, design, logos and content of Zentrix AI are the property of Zentrix AI and are protected by intellectual property laws. You may not copy, modify, resell or reverse-engineer them without our written permission.

8. Limitation of liability

The service is provided "as is" and "as available". To the maximum extent permitted by law, Zentrix AI is not liable for any indirect, incidental or consequential damages, lost profits or lost data arising from the use of the service, including answers given by the AI assistant. Our total liability is limited to the fees you paid in the three (3) months before the claim.

9. Amendments and termination

We may update these terms. Material changes will be shown on this page and in your console. We may suspend or terminate accounts that break these terms. These terms are governed by the laws of Sri Lanka.

10. Contact us

• Email: dev.rukshan@gmail.com
• Phone / WhatsApp: +94 70 684 9379
• Address: <your business address>, Gampaha, Sri Lanka

Zentrix AI (operated by Dinidu Rukshan) · <your business address>, Gampaha, Sri Lanka · dev.rukshan@gmail.com · +94 70 684 9379